FAQs about fertility and our services

We’re on a mission to take the confusion out of fertility. Here below are frequently asked questions from others like you. If you have a question that’s not here let us know and we’ll add it in with the answer!


Ordering your Adia fertility hormone test

Why should I test my fertility hormones?

Understanding your hormones can help you better plan for your health to achieve your goals. Your hormones influence and are an indicator of your fertility health including your ability to conceive, recruit healthy eggs, react to alternative fertility treatments such as IVF.

When should I take a fertility test?

We believe information is power. The earlier you understand your health the better informed you will be to make decisions. So whether you are trying to conceive now, or not planning on it for another decade, it’s always better to be informed as early as possible.

planning for pregnancy with our test report

How do I order my test?

Just simply login to Adia and click to order your test. It just takes a minute and then you’re test will arrive within 3-5 days.

What does it cost?

Adia’s hormone test is now £135 – reduced from £169 for a limited time only!
This is hundreds of pounds cheaper than a private clinic which charges more for the test and also for the consultation to interpret the results – can often amount to bills in excess of £500!

How is your test so much cheaper than the clinic?

Our tests are the same as those offered by the clinics. However, we can order more tests than a typical individual clinic and therefore get lower costs that we can pass on to you. Also, we don’t have an expensive clinic to pay rent for so we can lower the costs for you.

Can I get the same test for free from the NHS?

No. While you can get some hormones tested on the NHS for free it is not comprehensive. The NHS does not offer a test for Anti mullerian hormone (AMH), which is critical to understanding your fertility. You would have to get that hormone tested separately at a clinic, which often costs more than £80 alone. So to do the equivalent test to Adia on the NHS you’d have to wait months to get the free test and then still pay £80 privately.

Can I test while on birth control?

For the hormone test we suggest you not to take the test until you are off the pill for two months as the results may not be accurate. The nutrition test is not affected by the pill so you can test it at any time.

Can I take the test if I have recently given birth?

Absolutely, both tests can be taken after you have given birth. If you are breastfeeding you will notice that your prolactin level may be higher than normal, but perfectly fine for levels of someone who is breastfeeding.

How often should I take the tests?

We suggest taking the test annually to see if there have been changes.

Can I purchase the test anywhere in the world?

Currently we are only offering the hormone and nutrition test in the UK, nationwide. We are planning to expand beyond the UK so stay tuned. If you do take a test elsewhere you can still submit your results to Adia and get your Adia fertility profile.

What laboratories does Adia work with?

We work with many of the UK’s top laboratories that are the same labs performing tests for the NHS and private clinics. These include but are not limited to The Doctors Laboratory.

Are there any medications that may affect my results?

The contraceptive pill will affect your hormone test and we suggest you do not take the test until you have been off the pill for 2 months.

What if I already have test results but don’t understand them?

If you have taken any of these tests before you can submit your results to us and we will generate a report for you that interprets the test for you so you can understand them.

What is Adia’s refund policy?

We process your order instantly to get you the test as quickly as possible. As a result we have a 24 hour refund policy. So if you request a refund within 24 hours of making your order we will provide a full 100% refund. However after that period we will be unable to provide a refund as we will have already sent the test equipment out to you. If there has been a change to our pricing in the past 7 days since making your order you can also request a refund and we will refund any difference in the test price.

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Taking your fertility test at home

How do I take my blood sample?

We provide you specific instructions in your Adia kit so review that when it arrives. You simply use the finger prick to poke your finger and then fill up the viles with blood. We provide two viles and it’s best to fill one up completely and put extra in the second vile. This helps make sure we have enough blood to run your test and get accurate results.

finger prick fertility test

When can I take my blood sample?

The hormone test should be done during days 2 – 4 of your period. This means you should draw your blood sample during those days. For the nutrition test you can do it at any point in your cycle.

When is day 2 – 4 of my period?

Day 1 of your period is the first day when you start bleeding (menstruating) – not just spotting, but full flow. So day 2 is the second day of bleeding. For example, if you start bleeding in the morning of Monday, you can take the test on Tuesday through Thursday. If you start bleeding Monday night then you can take the test on Wednesday through Friday.

Which labs are delivering my tests?

The laboratories doing the tests for us are the same that provide tests for the NHS and private clinics in the United Kingdom. These include but are not limited to The Doctors Laboratory.

I hate blood, what do I do?

When you order your test, you can also ask that a nurse come to your house to draw the blood for you. This will require us to charge an additional fee.

Do I need to fast for my tests?

No. You do not need to fast for any of our tests. The only important thing is to take the hormone test between day 3 and 5 of your period.

Your Adia Fertility Profile

What does my Adia fertility profile include?

We create your profile from your test to give you a full picture of your fertility health. This will help you better understand your ovarian reserve, ovulation and general health, all important markers for conception and pregnancy. Understanding your hormones earlier can help identify any issues, or give you the confidence that your fertility health is on track.

What hormones does Adia test?

We test the following fertility hormones to help you better understand your ovarian reserve, ovulation and general health:

  • Anti mullerian hormone (AMH)
  • Follicle stimulating hormone (FSH)
  • Luteinizing hormone (LH)
  • Prolactin (P)
  • Thyroxine (T4)
  • Thyroid stimulating hormone (TSH)
Are these results accurate?

We have worked with the top fertility specialists and NHS clinics to design our test and report to be comprehensive and accurate. We’ve reviewed every word and calculation and continuously test our technology systems to ensure quality and accuracy. You’re in good hands.

Are these the same tests a fertility doctor would order?

Yes. The Adia Test has been developed by our experts, who are certified fertility specialists in the NHS. We have design the test to be comprehensive and provide a full picture of your fertility for you and your doctor.

Will these results be accepted by my doctor or a fertility clinic?

Yes they should. The labs that perform our tests are the same labs that perform tests for the NHS and private clinics in the UK.

What if my test results are not normal?

If your tests are not normal and not what you expected you can access Adia’s experts to learn more. Adia can also support you in taking it further to arm you with the information you need to have the best discussion with your doctor.

Accessing fertility specialists for support

How do I access support from fertility specialists?

Simply login and go the “Ask Experts” section where you can submit your question. We will aim to get you a response within 48 hours.

fertility experts

Who are Adia’s fertility specialists?

Our expert specialists are practicing obstetricians and gynecologists. They work with the leading fertility clinics in the NHS and have years of experience helping a diverse range of women. You are in good hands!

What can I ask?

You can ask anything you want! Don’t hold back whether you’re curious about some myth you heard or worried about something that just doesn’t feel right. We’re all ears and definitely no question is a dumb question!

Can Adia’s specialists diagnose my health situation?

No. Our specialists only provide information to educate and empower you to better understand your fertility. For diagnosis or specific advice it is best to talk to your doctor. We can help you understand how best to do this and get informed to make that discussion with your doctor as helpful as possible.

Improving your health

Can I improve fertility health?

Yes. More and more research is showing just how important preconception health is to improving fertility as well as pregnancy and newborn baby health as well!

What is the role of nutrition?

Nutrition plays a fundamental role in fertility health. Adopting a balanced and healthy diet can improve preconception health and have a positive impact on the health of a pregnancy and newborn child. We provide a range of educational content to empower you with everything you need to know.

How can Adia help with my nutrition?

We provide a range of educational content and expert-led courses to help you understand nutrition and adopt healthy eating habits. Once you login check out our comprehensive library in the “Learn” area of the app. Also stay tuned for more expert-led programs and events to help you understand and improve your nutrition.

What is the role of mental health?

Mental health is a key factor in reproductive health. This ground-breaking research study showed how poor preconception mental health was associated with increased odds of experiencing any pregnancy complication, having a non-live birth, and having a low birth weight baby (AOR 1.99, 95% CI: 1.00-3.98), all controlling for maternal age, race/ethnicity, marital status, education, health insurance status, income, and number of children in the household.

What meditations does Adia provide?

Once you login you can access a range of free meditations to help you relax, destress, and build confidence. We also provide a meditation program that tracks your cycle day by day to better connect with your body and fertility health. Meditation is not for everyone but on Adia you can try it out for free!

How can I access Adia’s meditations?

Simply login and go to the meditations page, click play, and start listening!

Adia community and learning about fertility

How can Adia help me learn about fertility?

Once you join Adia you’ll have access to a range of educational content to learn about fertility health as well as events including #Adiatalks that you participate in with others in the Adia community. We’ll also personalise learning for you based on your profile over time.

Who is joining the Adia community?

We’re mostly helping women in their twenties and thirties who are learning more about their fertility, planning ahead, and taking control of their health. Some women are curious and some are already trying to conceive. Whatever stage you’re at in your journey Adia can help!

How can I join the Adia community?

Simply sign up to Adia and we’ll add you to the community newsletter. We’re developing a more engaged community so you’ll be able to join that too as soon as it’s ready.

What are #Adiatalks?

These are a series of fun, educational events to help you learn about fertility health and share with others. We run both digital and in person events regularly so stay tuned to our newsletter and we’ll also message you a reminder if you’ve signed up to Adia.

Learn more about women and health with #Adiatalks.

Getting support from Adia

How can I access support from Adia?

Simply login and just message us in the chat channel. If we’re not available immediately we should get back to you within an hour.

Can I get a consultation with Adia?

Yes. You can book a consultation with us to better understand fertility and how we can help. Just login and message us!

What support does Adia provide for my fertility?

We’re here to help take the confusion and difficulty out of your fertility journey. You can always chat with us and we’ll help point you in the right direction to services, information or products whether on Adia or not to help you along your way. We’ve got you.

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Contact us

Have a question we didn’t answer? Just login and send us a message in the chat channel or drop us an email at hello@adiahealth.com.